We appreciate that patients may need to cancel or reschedule an appointment. However, to avoid disruption to the clinics schedule, and to ensure we can allocate appointments for people that need them, we ask all patients to respect the clinics cancellation policy. Please provide 48 hours notice to cancel or reschedule an appointment. 24 hours notice is subject to a £20 appointment fee. The clinics cancellation policy is designed to be clear and fair. A £20 appointment fee ensures that both both parties incur a loss of 50% when last minute changes are made to an appointment that has been reserved. We ask all patients to sign and agree to the clinics cancellation policy. If you have any questions or concerns, please don’t hesitate to discuss this with your practitioner.